- In the top right, click Settings
- Select App Settings from the left menu bar
- Under the Lead Status header you can add new status by clicking Add New Status ,Popular ones include “Open/Not Attempted”, “Attempted”, “Converted/Qualified”, “Disqualified”, “Junk Lead”, “Customer”, “Bad-Fit” and so on.
- Created status can be edited by clicking the Edit Button against the Lead status you need to edit
These reflect in the drop down every time you create or modify a lead